Privacy Policy

We have created this policy to explain why we collect particular information and how we will protect your personal privacy within our website. The following discloses our information gathering and dissemination practices for our site located at the URL www.fixmylove.com. We reserve the right to change this policy at any time by posting a new privacy policy at this location. If you have any questions or comments about the policy or our use of your personal information, please contact us at privacy@fixmylove.com

What Information We Collect and How We Use That Information:

Contact Information

Some areas of our site request or require contact and other information. During the registration process, we collect personal and other information such as your name, zip code, and e-mail address. Your contact information may be used to get in touch with you when necessary with respect to transactions conducted through the site, material changes in our site’s policies, or otherwise. You may choose to provide us with personal or other information (including photos and videos) and by providing us such content, you agree that we may display your information to visitors and users of FixMyLove’s services. We also may collect personally identifiable information, which may be used to specifically identify you as an individual, from our business partners. We will share your information with third parties in the ways described in this privacy policy.

Demographic Information

Demographic and profile data (e.g., age, gender and income level) may also be collected at our website. This data may be shared with advertisers or other third parties on an aggregated basis. We may also maintain a database of transactions on the site and use this information in aggregate form or to tailor our visitors’ experience at the site, showing them content according to their preferences.

Financial Information

To conduct transactions through the site, we may collect certain billing and financial information. Such information may include, without limitation, credit card and other financial information. Credit card transactions are processed through industry standard and/or strong encryption by a third party, which only uses your information for that purpose.

Emails and Telephone Calls

We require an e-mail address from you when you register with us. We use your e-mail for both transactional (e.g., to fulfill your requests for certain services) and promotional (e.g., newsletters, new product offerings, event notifications, special third-party offers) purposes. E-mail messages we send you may contain code that enables our database to track your usage of the e-mails, including whether the e-mail was opened and what links (if any) were clicked. If you would rather not receive promotional e-mails from us, please see the section below labeled “Choice/Opt-Out”. We reserve the right to send you certain communications relating to FixMyLove services, such as service announcements and administrative messages, without offering you the opportunity to opt out of receiving them. We may also contact you by telephone or text message (including to any wireless number you may provide to us) solely in connection with FixMyLove’s services. If you would rather not receive telephone calls or text messages from us, you may change or delete your number, or ask to be removed from our contact list if you receive a call or text message from us. We fully comply with the requirements of the U.S. CAN-SPAM Act.

Log Files

We collect information from your browser (e.g., IP addresses, browser type, Internet service provider, referring/exit pages, platform type, date/time stamp, and number of clicks) to analyze trends, administer our site, track visitor movement in the aggregate and gather broad demographic data. We use your IP address to help diagnose problems with our server, and to administer our site. We also use IP addresses to track a user’s session. We do not share the log files externally.

Cookies

Our website may use cookies to enhance your experience while using our site. Cookies are very small files placed on your computer, and they allow us to count the number of visitors to our website and distinguish repeat visitors from new visitors. Cookies also allow us to save user passwords, personal preferences and track user trends. We rely on cookies for the proper operation of our website; therefore, if your browser is set to reject all cookies, some areas of our website will not function properly when you view them. Users who refuse cookies assume all responsibility for any resulting loss of functionality. We do not link the cookies to any personally identifiable information.

Web Beacons

We may use web beacons (also known as clear gifs and pixel tags), which are small transparent graphic images that are often used in conjunction with cookies to further personalize our website for our users and to collect a limited set of information about our visitors. We may also use web beacons in email communications to understand the behavior of our customers. We do not link the web beacons to any personally identifiable information.

Public Forums

This site makes forums, blogs, polls and/or groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Information Regarding Your Friends:

We encourage you to refer a friend to our website by sending us a friend’s name and email address. We will keep this information in our database, and send that person an e-mail containing your name and inviting them to visit our site. This e-mail will also include instructions on how to remove their information from our database. You agree that you will not abuse this feature by entering names and addresses of those who would not be interested in FixMyLove’s services.

Disclosure of Your Information to Third Parties:

Disclosure By Law

You acknowledge and agree that we may disclose information you provide if required to do so by law, at the request of a third party, or if we, in our sole discretion, believe that disclosure is reasonable to (1) comply with the law, requests or orders from law enforcement, or any legal process (whether or not such disclosure is required by applicable law); (2) protect or defend FixMyLove’s, or a third party’s, rights or property; or (3) protect someone’s health or safety, such as when harm or violence against any person (including you) is threatened.

Disclosure to Third Parties By Us

We may share your non-personally identifiable information with third parties, but not in a manner that would reveal your identity. We may share your personally identifiable information (such as e-mail or mailing address), sometimes in conjunction with your non-personally identifiable information, with service providers that may be associated with us to perform functions on our behalf. For example, outsourced customer care agents or technology assistants may need access to your information to perform services for you. Your information will be treated as private and confidential by such service providers and not used for any other purpose than we authorize. In addition, from time to time, we may share personally identifiable information about our user base with carefully selected third parties, so they can offer goods and services that we believe may be of interest to our users. If you do not wish to receive offers from our trusted partners, you can change your e-mail preferences at any time by following the steps outlined in the “Choice/Opt-Out” section below.

Disclosure to Third Parties at Your Request

We may provide you with separate services that may be complementary to your use of our site, advertisements, promotions, sweepstakes and offers from third party providers. If you choose to accept any such services or offers, you may either (depending on the situation) directly provide your information in connection with the service or offer to such third party provider, or we will provide your information, including billing information, to the third party provider. Your information will not be transferred until you actually consent to the service or accept the offer. You may opt-out of the offer at any time up until this point, or decline consent or simply not use their services. Please refer to the third party provider’s own privacy policy if you have any questions regarding how your information is used by such providers. You should evaluate the policies and practices of such third party providers before deciding to use their services. Please be aware that these services or offers may be presented on pages framed by a FixMyLove website. We do this to provide a seamless experience. Although these pages have the look and feel of our website, you will be submitting your information directly to the third-party provider. You agree that we will not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings, including the sharing of the information you supply to us with third party providers described here, or as the result of the presence of such providers on our site.

Information Transferred As a Result of Sale of Business

As we develop our business, we may buy or sell assets and, depending on the transaction, your personally identifiable information and other information may be one of the transferred assets. In the event that we are acquired by another company, your personally identifiable information may be part of the assets transferred to the acquiring party. If this occurs, you will be notified if there are any material changes to the way your personally identifiable information is collected or used.

Third-Party Advertising

We may use third-party advertising agencies or other service providers to serve ads on our website on behalf of FixMyLove or third-party advertisers (e.g., providers of goods or services). These companies may employ cookies and web beacons to measure advertising effectiveness. Any information that these third parties collect via cookies and web beacons is completely anonymous.

Access and Use of FixMyLove.com

FixMyLove.com is intended to be accessed and used only by adults and is not directed to children under the age of 18. By selecting any of the options you acknowledge and confirm that you are 18 years of age or older. We do not target our sites or services to anyone under the age of 18, and any information that we receive from users we believe to be under the age of 18 will be purged from our database.

Security

This site has security measures in place to protect against the loss, misuse and alteration of the information under our control. We will exercise reasonable care in providing secure transmission of information between your computer and our servers, but given that no information transmitted over the Internet can be guaranteed 100% secure, we cannot ensure or warrant the security of any information transmitted to us over the Internet and thus accept no liability for any unintentional disclosure.

Links to Other Sites

We are not responsible for the privacy practices or the content of other websites that may be linked to this site or of any third party advertisers.

Choice/Opt-Out

We provide you the opportunity to opt-out of receiving promotional communications by indicating your desire to opt-out:

1. clicking on the “unsubscribe” link in the body of the email or


2. For any services that allow you to control which e-mails you receive, go to the e-mail settings page, and un-check the undesired promotions.

Correct/Update

If any of your contact information changes or is incorrect, go to the edit account settings page and update our database with your new information.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, you can contact

Web Site Administrator 1840 W. Whittier Blvd. #111 La Habra, California 90631

You can also send e-mail to privacy@fixmylove.com

Acceptance of Privacy Policy

Your use of our website, including any dispute concerning privacy, is subject to this privacy policy and the applicable Terms and Conditions of Service. BY USING OUR WEBSITE, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY POLICY AND THE APPLICABLE TERMS AND CONDITIONS OF SERVICE.

If we decide to change our privacy policy, we will post those changes to this privacy policy page and any other places we deem reasonably appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by other means, such as e-mail, at our discretion.

Your continued use of any portion of our website following posting of the updated privacy policy will constitute your acceptance of the changes.